The clocks go back! The text message stated. So on Fri 23rd between 2pm and 3pm we are giving you FREE text messages
Of course I thought it was con- so I checked their website- and sure enough “free Fridays”
So I put a reminder in my tasks in Outlook (very organised), and at a couple of minutes past 2pm I sent out numerous text messages.
Then I thought I better check my balance- and the bar stewards had charged me for them!
So I phoned their helpline- Got put through to India or Bangladesh or somewhere. I explained the problem to the gentleman and all was quiet
“You don’t know what I am talking about do you?” I asked him. He mumbled something about it being on a Saturday. No I said- Fri 23rd- it is plastered all over the internet. (the clue is in the name- “Free Fridays!”
He put me on hold while he went and spoke to someone. Eventually came back and asked me my password. Password?? I never even phone Vodafone- I don’t know. I said give me a clue- is it numeric? Alphabetic? His reply was it was the password I set up when I registered the phone.
I told him that was 1996 and surely I couldn’t be expected to remember that without a hint!
He mumbled something again and put me on hold to speak to a supervisor
And I waited
And waited
And waited
After nearly 10 mins (on a national rate phone call) I thought sod this and hung up
So I have fired off the obligatory complaint email (it must have been several months since my last complaint to anyone!) and I get an automated response telling me that I will be contacted in 5 days time
5 days?
Yeah thanks a lot
Robbing bloody con artists
